Remote Access
 
 
 
Remote Access Status
Help Icon - Click for Service Desk Phone #s and more documentation
Help links for: Pulse Secure, VPN Connectivity, Symantec VIP Setup, VM/VDI and more

To speak with the North America Service Desk call

North America +1-312-444-4357
Outside Illinois: +1-877-625-4368

To speak with the EMEA Service Desk call

London +44-207-982-4357
Ireland +353-1-542-2222

To speak with the Asia-Pacific Service Desk call

India 1800-212-0444
North China (Beijing) +86-10-800-650-0534
Japan +81-005-316-50453
Hong Kong +852-800-965-259
Singapore +65-800-181-1079
Australia +61-1800-624-271
Manila Local +632-5312-9800

ALERTS

Important Update Required: Citrix Workspace App on your Endpoint
To ensure continued access to your VDI systems following the upcoming enablement of Citrix App Protection feature, it is essential to update your Citrix Workspace App [CWA] on your endpoint devices to a supported version ASAP.

Supported version of CWA to connect VDI systems post enablement of Citrix App Protection feature — 2212 or higher

New Login Procedure for NT Citrix MyApps
New Login Procedure for NT Citrix MyApps
New Login Procedure for NT Citrix MyApps
 
 
Your Remote Access Region: North America Europe, Middle East and Africa (EMEA) Asia-Pacific
To provide the optimal experience please select what you will be accessing:
                  —Required
VPN
  1. Windows Desktop / Laptop / Apple MacBook / iMac
  2. Chromebook
  3. Mobile Device (iPhone, iPad, Android Only)
Web apps
  1. Modo (Workplace & Reservation App)
  2. CTM (Corporate Travel Management)
VDI Connect — from Personal Device (BYOD)
  1. Connect to US VDI
  2. Connect to UK VDI
  3. Connect to Omnium VDI
  4. Connect to APAC Desktop
Expand supported configurations help text Show supported environments
FAQs
 
 
 
 
 
 
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